Effective Date: 12th July 2025
Website: https://freegameassets2d.com
Contact Email: hello@freegameassets2d.com

At Free Game Assets 2D, we take pride in delivering high-quality digital content including eBooks, illustrations, and games. Please read our refund and cancellation policy carefully before making any purchases.

1. Digital Product Policy

All our products are digital downloads delivered instantly after payment. Due to the non-returnable nature of digital goods:

• All sales are final.

• No refunds or cancellations will be provided once a product has been downloaded or accessed.

2. Exceptions

Refunds may only be considered under the following conditions:

• If you were charged multiple times for the same product due to a technical error.

• If you receive a corrupted or incomplete file and we are unable to resolve it after support.

To request a refund in these rare cases, email us at hello@freegameassets2d.com within 48 hours of your purchase. Please include your order ID and a brief description of the issue.

3. No Cancellation Policy

Once an order is placed and payment is successful:

• It cannot be cancelled, as product access is delivered immediately.

4. Contact for Issues

If you face any issue with downloading or accessing your purchase, we’re here to help. Please contact:

Free Game Assets 2D
Email: hello@freegameassets2d.com

We aim to respond within 1–2 business days.